A Proven Methodology for Real Estate Telecom Excellence
MTG brings a rare combination to the real estate sector: 30+ years of telecommunications mastery paired with genuine understanding of property economics and resident experience. We're carrier-neutral advisors, not vendor salespeople—meaning we negotiate the best terms for your property across multiple providers while focusing on outcomes that matter: increased NOI, higher retention rates, and measurable asset value growth. Our proven process has helped property owners achieve 20-30% cost reductions while adding $20-$40 per unit in monthly revenue, all while reducing resident complaints by up to 90%. We don't just install technology; we deliver strategic infrastructure that positions your property for long-term competitive advantage.
Our Process
Phase 1: Discovery & Assessment
Understanding Your Property & Goals
We begin every engagement by gaining a deep understanding of your property, portfolio, and business objectives.
What We Do: - Comprehensive property assessment (unit count, building layout, current infrastructure) - Review existing telecom contracts and vendor relationships Analyze current resident complaints and connectivity issues - Understand your investment timeline and value-add goals - Identify key stakeholders and decision-makers
Deliverable: Initial assessment report with property profile and preliminary opportunities
Phase 2: Strategic Audit
Uncovering Cost Savings & Modernization Opportunities
Our comprehensive technology and telecom audit reveals inefficiencies, cost savings, and opportunities across your entire connectivity ecosystem.
What We Analyze: - Current internet, voice, and security vendor contracts - Billing accuracy and unnecessary charges - Service level agreements and performance metrics- Infrastructure readiness for bulk internet and property-wide WiFi - Smart building technology compatibility - Competitive carrier options and pricing
Deliverable: Detailed audit report with cost reduction opportunities (typically 20-30% savings) and modernization roadmap
Phase 3: Solution Design
Tailored Connectivity Solutions for Your Property
We design carrier-neutral solutions that align with your property’s unique needs, resident demographics, and financial goals.
Our Approach: - Multiple carrier options evaluated for best fit - Bulk internet and property-wide WiFi architecture - IoT integration planning (access control, smart thermostats, leak detection) - Revenue modeling: $20-$40 per unit per month NOI increase - Resident experience optimization - Future-proofing for emerging technologies
Deliverable: Comprehensive solution proposal with financial projections, implementation timeline, and carrier recommendations
Phase 4: Vendor Negotiation & Contracting
Securing the Best Terms for Your Property
Leveraging our industry relationships and expertise, we negotiate optimal terms, pricing, and service levels on your behalf.
What We Handle: - Carrier selection and competitive bidding - Contract negotiation (pricing, terms, SLAs) - Legal review coordination - Revenue share agreements Installation timeline commitments - Performance guarantees.
Deliverable: Signed agreements with favorable terms and clear implementation plan
Phase 5: Implementation & Deployment
Seamless Installation with Minimal Disruption
We oversee the entire implementation process, ensuring quality, timeliness, and resident satisfaction.
Our Management: - Project timeline coordination with carriers and vendors - On-site installation oversight - Quality assurance testing and verification - Resident communication and education materials - Staff training on new systems - Issue resolution and troubleshooting
Deliverable: Fully operational bulk internet, property-wide WiFi, and/or IoT systems with resident onboarding complete
Phase 6: Ongoing Support & Optimization
Continuous Performance & Value Maximization
Our relationship doesn’t end at installation. We provide ongoing support to ensure your systems deliver maximum value.
What We Provide: - Regular performance monitoring and reporting - Resident satisfaction tracking - Vendor accountability management - Technology upgrade recommendations - Contract renewal optimization - Expansion planning for portfolio growth
Deliverable: Quarterly performance reports, ongoing advisory support, and proactive optimization recommendations